I need a favor from my readers. It will likely be the only thing Ive ever asked for (other than participation in photoshop stuff), and this is in all seriousness.

Anyone interested in helping me out with this holy crusade against sprintpcs, please read on!

So! If youre reading this, then you are interested in helping me out. Good! Lets get started.

In 1997, I was a junior in highschool. I had turned 16 a while ago, and I had gotten my first real job - working at some shady telemarketing place selling expired coupons to old people.. a place called ‘Coast to Coast’. I was making about 8 bux an hour stuffing envelopes full of expired coupons. This gave me two things. 1) Money 2) Motive to spend it. One of the first things I did was buy a cellphone. The one I ended up getting was through sprint, and it was this old qualcomm phone that had this earpeice that you would slide up to answer the call THIS was my very very first cellphone in 1997.

Now most of you that know me have heard the stories about my father. He is, for lack of a kinder term, a fucking peice of shit that doesn’t deserve to live another day. *Ahem*.. moving on - my father would do things to me when he drank. After I turned fourteen and there was that me-snapping-and-fetching-a-kitchen-knife incident I’ve told some of you about, he quit beating me. He switched to psychological and indirect methods of fucking with me - namely calling sprint, telling them he was me, and cancelling my phone for me. When he did that, I did not bother renewing my contract with sprint because if he saw that I was getting bills in the mail, he would have certainly cancelled my cellphone again.

A month goes by and I got another bill from sprint…. I dont remember for how much, but I Immediately picked up the phone and called customer service.. I told them that I no longer had an account and asked why I was getting a bill. The person on the line appologized to me, told me they would fix it, and disconnected.

Another month goes by, and the same exact thing happened.

Then another month, same thing.

then nothing.. for a period of about 6 months. I got a letter from a collections agency demanding a few hundred dollars. I dont remember the exact number (this was 5 and a half years ago, you see), but there were people demanding money from me. I was very curious at this point. I phoned the collections agency to ask them what was going on, and they told me that I owed money. They said my last bill was for 138 dollars, and I needed to pay. I asked them exactly where that money came from and they said that I had not paid for 3 months or so of service. I spent at this point many many days on the phone with these people trying to have them confirm where this debt came from, or that any phone was attached to this new account, or any details at all.

I kept throwing the mail i got in the trash knowing full well they’d get angry with me. After close to a year they started CALLING me (no idea how they got my number). After this long i said “FINE”. I agreed to give them “what I thought I owed them”, which was 30 bux just to shut the fuckers up. I gave them 30 dollars and never heard from them again.

Today I get a letter from “AFNI Inc”, declaring that I owe sprint 98 dollars. Most curious. This was the first time I had heard from them in almost 6 years. Now they want money from me? Fuck that!.

I called customer support and talked to a lady named “Lusanna” (loo-sannuh?). She didnt seem like she really knew what was going on, but directed me to ‘Ranik’ (rah-neek?) who gave me another number to call.. 1.877.349.4413, which is a customer service line. A very friendly lady named laura picked up and after giving her my story, told me the account had been closed in 98, and didnt owe any money. I asked her if I could get that in writing for the collections department, and she said only the finance department could do that. She tried to transfer me but it didnt work. I hungup and called back, got a very nice gentelman on the line named Murray. He was very kind and actually helped me out a lot. This was what we found out

Facts:
——-
There was one account, from sometime in 97 to sometime in 98. It was closed, and paid in full.

There was ANOTHER account (?!?!?!) opened a month after the first one closed, for three months
that was never paid, and then closed again.

The second account had a past due balance of 138.62 on it when it was marked as ‘Write off’ and sent to collections.

After the first account was closed, but before the second one was opened, I visited the carmel mountain ranch sprint store, and gave them ~76 dollars.

The collections agency says I owe sprint ~98 dollars

The last time any transaction was made, was in 1998.

The last contact I had with sprint was in 1998.

Nobody has even attempted to contact me untill today 4/2004

AFNI says in their letter “In an effort to resolve this matter, we will accept 49.31. Once paid this account will be closed and you will no longer have to worry about this matter.”

——-

From these facts we can extrapolate these hypothoses :

138-76 DOES NOT EQUAL 98.

Why would a billing company wait FIVE AND A HALF YEARS to contact me?

Why on earth would they ‘agree’ to take half the money? Why not all of it?

—

While on the phone with Murray, he said that the system they had did not go back far enough to see those past bills, or the last few months of the accounts history. He offered to put in a request to fetch the old data. I agreed. This means that in a day or two I will have to call back and likely speak to another 9 or 10 people to get to someone compitent and get them to relay back the new information for me. The other very valuable peice of information that nobody else really thought of. He said “Why dont you write a letter to the corporate office?” and promptly gave me the address to scribble down, and someones name.

Cindy Rock
Sprint PCS
PO Box 8077
London, Kentucky 40742

I’ll most certainly be writting a letter to Cindy here, requesting some kind of futher investigation into this account as the math simply DOES NOT ADD UP.

Ultimately the favor I would like to ask of my readers is simply put :

Do you, or have you got any friends, that work at sprint? I would like this horrible situation resolved as soon as possible, and I need all the help I can get.

Im sure there are plenty of people that have had the same kinda shit happen to them, so basically what Im asking for is assistance of any kind.

thanks everyone!